Omar AL-Bahnasi    
hey I am omar Al-BahnasiFrom Kingdom Of Saudi Arabia and every time I download the Installing RoboEXP it says Error: File not Found So what do i do ? and what is these FILE ?


Dear Omar Al-Bahnasi, Thank you for telling us about the problem. Could you pls us more the details? Such as the your download operation. If possible, pls contact us by or, and provide relative photo of the problems to us. Thanks a lot.
Does roboEXP v3.4 work with vista? (intel pentium) Thank you


Dear Fatoosh, RoboEXP V3.4 works with vista. Have you got any problems on it?
Hi there. I bought the Robotic arm, and installed the software that came with the CD (miniservo explorer english). While the program by itself seems to work fine, I can't download anything to the robot arm. For some reason every time I try to choose a port to download the programs, the program says that the port it's already occcupied, and it doesn't matter if I already plugged the RS 232 cable. So, can you help fix this problem? and would you mind to tell me if the cable it's plug and play? Thanks.


Dear ARM: Could you pls try the following steps? Step one: Make sure the PC serial port isn't taken by other software. Step two: Run 'MiniServo Explorer' and select the right port (the one checked in Step one) Step three: connect PC and servo control board (download socket) via serial download cable, Step four: Power on the servo control board and press the download button of 'MiniServo explorer english'. Pls contact us by mail to if you got further problems.
Hi. Where it is possible to take more detailed engineering specifications on the JMSC16 Servomotors Control Board?


Dear DK, For detailed information, pls download the "Servo Control Protocol" at here For other information, pls contact us via or
How come i got the following error message when i compile?! avr-gcc.exe: installation problem, cannot exec 'cc1': No such file or directory


Dear Jason, There are two ways to deal with this problem. The first way is to update the software to V3.4. The second way is to copy the cc1.exe and cc1plus.exe (under avr-gcc directory) to the avr-gcc\bin directory. BTW, could you tell us about the version of roboexp and your operating system? For further questions, you can contact us via mailbox or
Hello. I bought a IQ Bug - Ai Robot Beetle. But I have some problems. I do not succed to download a program in it with "RobotExpress". I can control my robot with IQ bug Explorer (that shows me that the connection and the robot are okay). But when I want to download a program with robot express the scroll bar doesn't move and the robot continue to sings (when I launch IQ bug explorer the robot stops singing). I try in different computer and under win xp and 2000, and it is always the same problem can not download program I developed. (I use Rechargable batteries). Thanks a lot. (one more question : what is AVRprog for?)


Hello, Berenger, To ensure what kind of IQ-BUG you have brought, please check the receipt. According to your description, you may buy the Model BG-1000. TO USE IQ-BUG EXPLORER is ok. Maybe there is a little problem occurred in the installation. Please try to use the solution in the annex of the email. AVRPROGis an old program for some geekers to write their own program instead of IQ-bug Explorer. Unless you decide not to use our software, or do not use AVRprog. If there are any questions, please continue to e-mail us.
Imran Premji    
Hello, I have a Joinmax Robotic Arm with 6 degrees of freedom and when I try to download the program from Mini Servo Explorer it says "Download Failed", what is the problem? Thanks.


To make sure, we need to know two things: which model does your servomotor control board belong to? And the version of your software MiniServoExplorer? (And if possible, please send us the print screen pictures of the problem.) Based on the above data, there are three things to go. 1. Check whether your robot arm could be on-line controlled. 2. Check the setting of the switch, which is labled "SW2" on the board. The No1 and No2 jumpers should be on "on" position, while No3 and No4 should be on "off" position. The setting has been written on the manual "Joinmax Robotic Arm Kit", so please refer to page 22 and page 23 "3.2.4 PORTS OF JM-SSC16" for details. 3. Check the voltage of your power supply. This part is on page 21 and page 22. To make things clear, could you pls contact
Hello,I have Joinmax Robotic Arm but when I trying download my programm from Mini Servo ExplorerTM software to controler in the arm it show "download failed".Where is the problem?I have windows HP.


[face=Verdana]Hi, Andrey. Before we move on to settle the problem, would you please tell us the model of your servo control board? Since the function might vary for different boards. (By the way, your email has been replied. )[/face]
Do have resellers in Australia ? If not, where would be the best place to order from? Thanks, Brendan.


Dear Brendan, Well, we're still locating resellers in Australia. So the best place for you to place the order would be our headquarter in China. You could reach me at At your service anytime.
I bought IQ Bug for my daughter, but IQ Bug Explorer has a real 'bug' - it hangs. I can do Testing (to check that COM port and device is OK) but any other action crashes IQ Bug Explorer. HELP! HELP! HELP!


Dear Ku3n,   I'm afraid the problem is still vague to us by mere words.   Could you please tell us about your operating system, and send us the pictures of those errors? (You could take pictures by using the "printscreen" key of the keyboard.) The data could help us understand the issue better.   You could reach us at Or call (86)20-84134792-198 directly. Thank you for the feedback.
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